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FAQs

Do I need to have an account to place an order?

 

No. Anybody can place an order with us.

 

Do you sell goods to the general public?

 

Yes, we do. We are happy to sell goods to businesses and the general public. Every customer can rely on our service and quality products.

 

Is there a minimum order value?

 

No.

 

Do the prices shown on your website include VAT?

 

All items shown and purchased on our website are subject to the current VAT rate, which will be charged at checkout. By default all prices are displayed excluding VAT.

 

Are you VAT registered?

 

Yes, our VAT registration number is GB 114 230 568.

 

How do I pay for the shop fittings which I order?

 

Just click on Payment Options. You can make safe & secure payments. We accept Paypal, Visa debit, Credit, Mastercard, Maestro, Switch, Solo & Cash over the counter in store.

 

What if I order something wrongly, do you accept returns?

 

Yes, for more details please see SHIPPING & RETURNS.

 

I can’t find what I am looking for?

 

Look in our comprehensive Search By: & Enter Keywords: function which is located at the top left side of our website. If you have specific questions or would like to discuss your requirements please contact us.

 

What are your delivery charges?

 

Please click on SHIPPING & RETURNS which is at the top of our website for a full explanation of how the delivery charges are calculated.

 

Do you deliver on Saturday or Sunday?

 

No. We deliver between Monday to Friday excluding Bank Holidays and Public Holidays. All standard items are dispatched on a Next Working Day Service. However, please note this is NOT a guaranteed service therefore Star Shopfittings Ltd cannot guarantee that items will be received the next working day. Unfortunately, we are unable to specify a precise time of delivery.

 

Can I have goods sent to a different delivery address?

 

Yes, but each delivery address incurs a separate delivery charge and needs to be ordered separately.

 

Can I collect my order from your Showroom/ Warehouse?

 

Yes, we welcome collection, customers at times prefer to collect and therefore save time as well as delivery costs and also view other items in our showroom.

However, once you have placed your order and wish to collect, please contact us before you come and collect so that we make sure everything is ready for you.

There are some items which are delivery items only and cannot be collected.

 

Where is your Showroom/Warehouse located?

 

starshopfittings.co.uk operates from Star Shopfittings Ltd which is located at 58 Bury New Road, Manchester, M8 8FJ, England.

 

Why should I invest in shop fittings?

 

Not only do shop fittings organise your shop but when done right, it can also bring out an aesthetic form that creates a WOW effect on your customers. The combined effect will ensure you have an increased number of consumers.

 

What is the best arrangement of a shop?

 

Your shop should be arranged in such a way that you will not hinder customer movement. Moreover, items on display should not mask each other. All the available space should be used well and customer movement should be flawless and all items should be fully displayed.

 


 

Special Offers

New Arrival

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No Quibble Money Back Guarantee